An internal need to build custom modules for vTiger started it all. This simple usage of the built in vtlib functions thru a GUI frontend led to need of building inter module relationships using the Module Manager infrastructure. Re-organizing the default menu was the easiest, and a blessing to those who went on a module designing frenzy, with the new tools. Next stop, pulling related values into the target was a desirable feature, but deferred initially, in the light of paying work that the team encountered. Along the way, newer UI types like color, attachment, audio/video/picture/gallery, grid/table blocks, forex with auto lookup, auto-completion of related fields, postcode, and more were found necessary, which we developed as we encountered use cases in our day to day. Reading the forge, we came across an older project, which had not been maintained called Lang Pack Wizard from Prasad of vTiger, to which we made some enhancements and Module Manager installable. Enhancing the Layout Editor for some ergonomics and UI type selections on fields, along with an older visualization by Joe Bordes on the forge, produced an enhanced module designer. Full circle. 360 degrees. We are developing modules using our tools, targeted towards SME functional areas like finance, personnel, manufacturing and supply chain. These are with functional experts and should be in the marketplace soon. With our ERP experience, and vTiger expertise we can compile and extend bespoke vtiger instances for specific establishments like hotels, hospitals/clinics, restaurants, ad agencies, manufacturing, distribution, logistics, travel and other sectors. The journey has been fun. Heartfelt thanks are due to the community and the vTiger team, for all the support and feedback, and some timely guidance received. We have made good progress, but today, we discover that there is a lot more to be done. vTigress is a brand of myEnterprise.
Some facts which never cease to surprise us*:
- There are 125 million formal MSMEs (micro, small, and medium enterprise) in overall economies of the world, including 89 million in emerging markets.
- >60% of these are self employed with no additional payroll or employees
- Small businesses have generated over 65% of the net new jobs since 1995
- Approximately 543,000 new businesses get started each month (but more employer businesses shut down than start up each month)
- 7 out of 10 new employer firms survive at least 2 years, half at least 5 years, a third at least 10 years and a quarter stay in business 15 years or more
- 52% of all small businesses are home-based
*Source: www.forbes.com and www.ifc.org The good old MS Excel spreadsheet or the open source Libre Office or the more recent Google Spreadsheets are quite useful in themselves when it comes to data capturing, data representation in visual forms, calculating formulas etc. In fact most of the data all the small businesses in the world reside in these tiny cells of spreadsheets. Most of the businesses have their customer data, attendance data, payroll data, time sheet data, employee data, sales and projections data and even basic accounting data in these spreadsheets given their ease of use. Not surprisingly when it comes to analyzing this data all businesses struggle. To be able to build any relation between the various sets of data becomes a Herculean task. So what does anyone do? Well, many abandon and start afresh, in the process losing valuable data and the insights it gives. Technical complexity and failure also adds to this business failure rate. What if we remove all hassles of the technical complexity and help you manage your data end to end, from a lead to a sale and then to support? This is in essence a CRM – Customer Relationship Management principle. We have many software today to give you this CRM solution. We have highly priced as well as open source CRM software.
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